About Copier pro Services
Both serviced & un-serviced options exist to satisfy not only your business needs but your budget too. We at copier pro services strive to find solutions that build, not inhibit business progress.
Our solutions include digital photocopiers, production printers, colour & mono multifunctional devices, and of course our staple offering of monochrome & colour printers. We have the capabilities & technicians to satisfy any combination of service requirements while monitoring your entire operation remotely, and the above-standard Service Level Agreements to match.
Equipment Lease
We offer equipment lease on special pay-as-you-go term contracts.
100% Consumable Uptime
We offer rotational toner systems and parts as standard practice.
Repairs & Service
Our staff are trained and equiped to handle both account and service needs.
Bulk Printing & Photocopying
Our Managed Print Services are varied, banners, invoice books, reports, t-shirts, plus more...
Our Mission
To satisfy our clients business needs by providing best-of-breed products with unsurpassed service levels. This approach not only nurtures long lasting relationships but also allows simultaneous business growth for both our clients & Copier Pro Services. Our ongoing evolution further enhances our ability to offer cutting edge solutions & strategies.
Our Vision
To be the region’s desired service brand, through establishing a culture that supports and educates its team members so that they deliver exceptionally well in all they do for clients, and for the benefit of both the clients and us.
“Your office automation & printing partner…”
Copier Pro Services is committed to the transformation, growth and diversification of the printing industry in the SADC region.
The company is committed to the transformation, growth and diversification of the Zambian economy through the provision of excellent and quality services.
Our Values
Our ongoing growth is based upon four pillars of success that we continuously strive to uphold:
Service: A ‘customer for life’ philosophy makes service the single most important aspect of our business. Service levels dictate our industry-beating technician to customer ratio but also stimulate class leading response times.
Integrity: Offering educated & informed solutions to benefit our customers’ business interest builds trust & credibility. Building long-lasting relationships is integral to our ‘customer for life’ business ethic.
Professionalism: We win customers with our competitive edge solutions but we retain customers thanks to our highly skilled & customer-focused staff. This is why we boast 98% customer retention with proven year-on-year growth. You need complex, managed & integrated solutions – not just a photocopier. We understand your needs.
Copier Pro is your One Stop supplies shop - we always put the customer first.
Supporting Education in Zambia
We focus our education funding on groups that support previously disadvantaged & underprivileged children. Creating a future for our youth by addressing needs in both education & feeding schemes is a key driver for future growth & success in Zambia. We believe that developing knowledge via education will help establish sustainable empowerment structures, which in turn will lead to economic growth, especially for zambia’s underprivileged youth. Further to this copier pro services often identifies & supports suitable upliftment candidates via our own proven learnership & skills programs. We want to form part of the solution to a prosperous Zambia and we want to sleep comfortably at night knowing we are doing all we can.
