and Maintenance Services.
repairs now!
and knock out such a global problem as unemployment.
and repairs in town.
and Rentals
and knock out such a global problem as unemployment.
and knock out such a global problem as unemployment.
and repairs in town.
and knock out such a global problem as unemployment.
Our
Technology
Partners
Improve Your Experience
We have the best experts to elevate your business to the next level.
Welcome to Copier Pro
Copier Pro Services is your one stop supplies shop – we always put the customer first. We are exceeding customer expectations on inks, toner and photocopier consumables. Whatever the size of your office Copier Pro will have a dedicated account manager to help you through.
Copier Pro Services Dynamic Image Solutions
• No long binding contracts – Pay as you go on a Month to Month basis – a complete no added extras contract
• Rent low volume, medium volume or high volume photocopier
• Refundable deposit on return of copier
• Fast response time – next business day guaranteed
• Out of warranty photocopier repairs
• 90 days warranty on repairs
• Qualified technicians
Get your free consulting
We have the best experts to elevate your business to the next level, try is and you
will see!
Our People
Our people make all the difference at Copier Pro Services. Our team is trained to manage your account as their own and are always available to give advice or suggestions to fit your company’s needs. They report to work with the sole purpose of making a difference to your organization.
Our Products/h5>
Copier Pro’s superior range of products makes us your ultimate “One-Stop Shop” for all your supplies that save you time shopping around trying different products. We spend time researching on various products on your behalf and we ensure our stock is of the highest quality.
Our Partners
Copier Pro Services enjoys partnerships with
globally significant vendors among others Konica
Minolta, Kodak, HP and Sharp
These vendors share our values
of service Excellency.
Reliability and longevity is enhanced, for example
by quality standards maintained in manufacturing
materials. Environmental sensitivity is a function
of design. We look around on behalf of customers
mainly hunting for:
Long lasting design and Technology advantages
that helps your business
Consistency across the range, which makes for
ease use and service efficiency
An active environmental awareness of our
machines “eco indicators” will for example
graphically illustrate to you the benefit of
making lower electricity consumption an
integral design feature.
Software innovations with potential to add
significant value because they help us to
achieve an exact fit for example by opening
the way for seamless integration into
corporate information systems. Or by allowing
personalization of the solution by enhancing
customer service standards and system.
Our Mission
To satisfy our clients business needs by providing best-of-breed products with unsurpassed service levels. This approach not only nurtures long lasting relationships but also allows simultaneous business growth for both our clients & Copier Pro Services. Our ongoing evolution further enhances our ability to offer cutting edge solutions & strategies.
Vision
To be the region’s desired service brand, through establishing a culture that supports and educates its team members so that they deliver exceptionally well in all they do for clients, and for the benefit of both the clients and us.
“Your office automation & printing partner...”
Copier Pro Services is committed to the transformation, growth and diversification of the printing industry in the SADC region.
The company is committed to the transformation, growth and diversification of the Zambian economy through the provision of excellent and quality services.
Our Values
Our ongoing growth is based upon four pillars of success that we continuously strive to uphold:
Services:
A 'customer for life’ philosophy makes service the single most important aspect of our business. Service levels dictate our industry-beating technician to customer ratio but also stimulate class leading response times.
Integrity:
Offering educated & informed solutions to benefit our customers’ business interest builds trust & credibility. Building long-lasting relationships is integral to our ‘customer for life’ business ethic.
Professionalism:
We win customers with our competitive edge solutions but we retain customers thanks to our highly skilled & customer-focused staff. This is why we boast 98% customer retention with proven year-on-year growth. You need complex, managed & integrated solutions – not just a photocopier. We understand your needs.
Our Solutions
Our solutions include digital photocopiers, production printers, colour & mono multifunctional devices, and of course our staple offering of monochrome & colour printers. We have the capabilities & technicians to satisfy any combination of service requirements while monitoring your entire operation remotely, and the above-standard Service Level Agreements to match.
Warranty
All of our toners, consumables, parts and ink cartridges come with 100% guarantee. If there is any issue relating to quality of any supplies or service please let Copier Pro know we will arrange.
150
PROJECTS COMPLETED
142
SATISFIED CUSTOMERS
35
AWARDS RECEIVED
10
YEARS OF EXPERIENCE
Testimonials
Since partnering with Copier Pro Services, our office operations have become seamless. Their dedication to providing top-notch products and excellent service is evident in every interaction. We no longer worry about our printing and office automation needs. They have us covered!Sandra L.
Marketing Director
Copier Pro’s ‘best product, best price’ policy truly delivers! Their equipment lease and managed print services have been game-changers for our business. I appreciate their commitment to research and quality. Highly recommended!Rajiv P.
Small Business Owner
In the realm of office supplies and automation, Copier Pro stands out not just because of their unparalleled range of products but because of their stellar after-sales service. Their technicians are prompt, knowledgeable, and efficient. We've cut down our downtime significantly since we started working with them.Jessica T.
Office Manager at TechWave Solutions
Why choose Us
Unmatched Quality
Our meticulous research ensures that you receive only the highest quality products, saving you the hassle of trial and error.
Expertise & Experience
Our in-house team comprises highly qualified engineers and seasoned technicians, ensuring unparalleled technical support and service.
Adaptive Solutions
We understand that every business is unique, so we prioritize your specific needs, ensuring our services seamlessly integrate into your operations.
One-Stop Solution
From equipment leasing to bulk printing, we offer a comprehensive range of services, making us your ultimate office automation partner.
Personalized Service
Every client, regardless of office size, receives a dedicated account manager to guide and support them, ensuring a tailored and seamless experience.
Fast Response Times
Our industry-leading technician-to-customer ratio guarantees swift and efficient service, minimizing downtime and boosting your productivity.r
Competitive Pricing
Leveraging our superior buying power, we consistently offer genuine products at everyday prices, guaranteeing you the best value for your money.
Community Commitment
Our dedication goes beyond business; we're deeply invested in transforming and uplifting the Zambian community, especially in education and youth empowerment.
Sustainability Focus
Our services not only focus on fulfilling immediate needs but also on creating long-term, sustainable solutions for both our clients and the environment.
